This assignment will assess those legal remedies,

This assignment will measure those legal redresss, which are available to the consumer purchaser of faulty goods, with peculiar focal point on the right to reject. It will discourse whether or non bing jurisprudence is satisfactory. This will be discussed in visible radiation of the passage of the amendments made to the Sale of Goods, both by the Misrepresentation Act in 1994 and by the Sale and Supply of Goods to Consumers Regulations 2002. It will be concluded that the demand of “reasonable” clip in relation to the right to reject is debatable and that the Sale and Supply of Goods to Consumer Regulations 2002 has non improved the state of affairs. It will be concluded that whilst the jurisprudence in this country is by and large satisfactory, this peculiar point demands to be clarified either legislatively or judicially to guarantee that purchasers are adequately protected.

Prior to the passage of this new statute law the Sale of Goods Act 1979 set out that when goods do non follow with any description, or are non of marketable quality or moderately fit for the intent, purchasers would be denied the redress of rejection, and would merely hold a claim for amendss, if they have “ ” accepted ” the goods. Under subdivision 35 of this Act purchasers were deemed to hold accepted the goods when they had intimated to the marketer that they have accepted them or when they had carried out any act in relation to them that was inconsistent with the ownership of the marketer. Alternatively where after the oversight of a sensible clip they retained the goods without adumbrating to the marketer that they have accepted them.

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The Act provided, in subdivision 34 ( 1 ) , that when goods were delivered to the purchaser, which had non been antecedently examined by him, he would non be deemed to hold accepted them unless and until he had had a sensible chance of analyzing them for the intent of determining whether they are in conformance with the contract. Following, this analogy it was suggested that purchasers would non be deemed to hold accepted goods under subdivision 35 until and unless they had had the chance of analyzing them [ 1 ] . However the Court of Appeal did non see this to be the instance and stated that subdivision 35 was non capable to subdivision 24 in that manner [ 2 ] . Academic sentiment did non back up this determination and it was argued that:

“Not merely does the determination clang with the chief current of the old instances, but there was besides no discernable ground, apart from a legislative act now over-technically construed, why the whole hazard of bad quality should be shifted from the marketer to the purchaser. Furthermore, in some instances no proper review can take topographic point before the goods are unloaded or before they reach the sub-purchasers by whom ( since the purchaser is merely a trader or middle-man ) the goods are intended to be used. Thus Hardy v. Hillerns, if stiffly followed, could bring forth rather absurd consequences [ 3 ] ” .

The Law Reform Committee considered that the fact that such differing consequences could be achieved under two subdivisions of the same act to be “ obviously unsatisfactory. ” They considered the fact that the Sale of Goods Act deprived purchasers of any right to reject faulty goods before they had had an chance of analyzing them to be wrong [ 4 ] .

There was farther unfavorable judgment of the right to reject when in Bernstein v Pamson Motors ( Golders Green ) Ltd [ 5 ] the restrictions on the finding of what would represent a sensible clip for the intent of s.35 was set out [ 6 ] . In this instance Rougier J held that the right trial was an nonsubjective trial of “ a sensible practical interval in commercial footings between a purchaser having the goods and his ability to direct them back, taking into consideration from his point of position the nature of the goods and their map, and from the point of position of the marketer the commercial certainty of being able to shut his leger moderately shortly after the dealing is complete. ” Therefore a spread of 28 yearss from bringing was held to forestall the purchaser from rejecting a new vehicle. This was despite the fact that the purchaser had been ill on bringing of the auto and that he had merely done a few stat mis when the vehicle broke down.

Following the Law Commissions audience, the Sale of Goods Act was amended. Section 35 of was amended and it now provides that a purchaser will be deemed to hold accepted goods if ( a ) he expressly intimates to the marketer that he accepts them ; ( B ) after bringing of the goods he does any act in relation to them which is inconsistent with the marketer ‘s ownership ; or ( degree Celsiuss ) after oversight of a sensible clip he retains them without adumbrating to the marketer that he has rejected them [ 7 ] . Section 35 ( 2 ) provides that the purchaser is non to be deemed to hold accepted on the footing of either express hint or inconsistent act until he has had a sensible chance to analyze the goods to find whether they are in conformance with the contract. Credence by oversight of clip is non capable to s.35 ( 2 ) , but s.35 ( 5 ) provides that amongst the factors that are material in finding what is a sensible clip to retain the goods before rejecting is whether the purchaser has had a sensible chance of analyzing the goods to find their conformance with the contract. Section 35 ( 6 ) to boot provides that the purchaser is non to be deemed to hold accepted the goods “ simply because he asks for, or agrees to, their fix by or under an agreement with the marketer ” . Nothing in s.35 warrants that a purchaser who seeks fix will non thereby lose the right to reject. A petition for fix is still capable of being an act inconsistent with the marketer ‘s ownership and although the purchaser will non be deemed to hold accepted simply because he requests or agrees to the goods ‘ fix, there is nil in the Act to forestall clip taken to consequence fix numbering against the purchaser for the intents of ciphering what is a sensible clip to retain the goods before rejecting them.

These amendments altered the place following Bernstein v Pamson Motors ( Golders Green ) Ltd [ 8 ] and the first notable development under these new commissariats was the determination in Clegg v Olle Andersson [ 9 ] and the Court of Appeal held that following the passage of these amendments, that a different attack should be taken, so had been taken in Bernstein. It was held that clip taken to determine what was required for alteration or fix could be taken into history in finding whether there had been acceptance. Therefore a purchaser was entitled to reject on March 6, 2001 a yacht that had been delivered on August 12, 2000, this was

because the intervening clip holding been occupied with audience and proposals for alteration. Hale LJ said “ that if a purchaser is seeking information which the marketer has agreed to provide which will enable the purchaser to do a properly informed pick between credence, rejection or remedy, and if remedy in what manner, he can non hold lost his right to reject. ” This instance indicates, that contrary to the determination in Bernstein, peculiar facts as between peculiar parties should taken into history when finding whether a sensible clip has elapsed for the intent of s.35 [ 10 ] .

This instance can be contrasted with the instance of Jones v Callagher. [ 11 ] The claimants in Jones contracted with the suspects for the supply and installing of a manus made fitted pine kitchen “ to fit bing dresser cabinet, cabinets, surfaces etc. ” The installing was completed by May 2, 2000 and the claimants paid the monetary value in full. A hebdomad subsequently they wrote raising assorted ailments about facets of the installing including that the coloring material of the new units did non fit that of the bing chest of drawers as required. The suspects returned on several occasions to transport out remedial work but, although the coloring material job was non systematically raised, it was ne’er satisfactorily resolved. On August 3 the Jones wrote that unless the work was completed to their satisfaction within seven yearss they would “ take the affair farther ” . The Jones commenced proceedings seeking reimbursement of the monetary value of the kitchen plus amendss. At first case the test justice found that there had been breaches of the implied status that the units should match with description and be of satisfactory quality, but that the claimants had accepted and therefore lost the right to reject them by ( a ) utilizing them for storage and ( B ) the oversight of clip between installing and initial ailment and subsequent remotion of the units. The claimants were hence entitled to amendss but non to a complete refund. The claimants appealed.

Thomas L.J. emphasised that whilst when sing what is a sensible clip, “ respect must be had to the clip taken to consequence alterations and fixs ” what will be a sensible clip is a inquiry of fact in each instance. Buxton L.J, noted that Hale L.J. in Clegg had emphasised that the Sellerss in that instance were cognizant of the purchasers ‘ ailments and had agreed to provide the information requested by the purchasers to enable them to make up one’s mind what to make with the yacht. He concluded “ There is no absolute regulation that a state of affairs in which information was sought can non affect the loss of a right to reject: because that would be inconsistent with the steering rule that appraisal of loss of right to reject is a affair of fact to be considered in all the fortunes. ” He concluded that the consequence of the 1994 reforms was merely to verify that the purchaser who requests fix does non automatically lose the right to reject.

The Sale and Supply of Goods to Consumers Regulations 2002 came into consequence on 31 March 2003. These ordinances implement the EU Directive on the Sale of Consumer Goods and Associated Guarantees 1999. The Department of Trade and Industry said that: “The impact on the extended organic structure of bing UK statute law is comparatively modest. Already, consumers have an immediate right to reject goods, and demand their money back, where they are of unsatisfactory quality or non as described. Thereafter, consumers have a right to demand amendss, which normally equates to a fix or replacing, for up to six old ages in England and Wales [ 12 ] .”

These Regulations insert a new s48A into the Sale of Goods Act 1979 which sets out that where goods are sold to a consumer and they do non conform to the contract of sale “at any clip within the period of six months get downing with the day of the month on which the goods were delivered to the buyer” , they must be taken non to hold so conformed at that day of the month. This s48A ( 3 ) does non use if: “ ( a ) it is established that the goods did so conform at that day of the month ; ( B ) its application is incompatible with the nature of the goods or

the nature of the deficiency of conformity.” Therefore it can be seen that its application is limited. Section 48B is inserted into the Sale of Goods Act and provides that where s48A applies the purchaser may necessitate the marketer: to mend the goods ; or to replace the goods. If s48A applies under the new s48c the purchaser may necessitate the marketer to cut down the purchase monetary value of the goods in inquiry to the purchaser by an appropriate sum ; or revoke the contract with respect to those goods. Subsection 2 provinces that “ ( a ) by virtuousness of s48B ( 3 ) above, the purchaser may necessitate neither fix nor replacing of the goods ; or ( B ) the purchaser has required the marketer to mend or replace the goods, but the marketer is in breach of the demand of s48B ( 2 ) ( a ) above to make so within a sensible clip and without important incommodiousness to the buyer.” If the purchaser rescinds the contract, any reimbursement to the purchaser may be reduced to take history of the usage he has had of the goods since they were delivered to him.

Finally, s48D sets out that if the purchaser requires the marketer to mend or replace the goods, the purchaser must non move until he has given the marketer a sensible clip in which to mend or replace the goods. These ordinances do non let a purchaser to take a firm stand on replacing if the cost would be disproportional to that of fix or to revoke the contract without giving the marketer a sensible clip to transport out fixs.

In theory this means that for the first six months after purchase of goods, the load of cogent evidence when describing faulty goods will be reversed in the consumer ‘s favor and that a right to hold goods repaired or replaced or have a monetary value decrease is introduced in the Sale of Goods Act 1979. The right to reject an unsatisfactory good, within a sensible clip, was maintained by these new ordinances.

At this early phase it is hard to measure the impact of these ordinances on the right to reject, in peculiar on what constitutes a sensible clip. It is suggested [ 13 ] that, If similar facts to those of Jones were to originate today the client would be able to trust on the extra redresss provided by the Sale and Supply of Goods to Consumers Regulations 2002, implementing the EC Consumer Guarantees Directive, and therefore be able to demand fix or replacing of the goods supplied or, finally, in default thereof, “ recission ” of the contract, although this of class lone guess. It was said, as we have seen, at the clip the impact of these ordinances was likely to be minimum, and there exists no instance jurisprudence sing what will represent a sensible clip following their passage.

The six-month proviso contained within the Act is a welcome amendment which seeks to clear up the Sellerss place in relation to what will be a “reasonable” clip for him to reject. It settles the issues that have arisen in the instance jurisprudence discussed and seeks to burthen of supplying satisfactory goods back on to the Seller. This place is desirable and reflects the comparative bargaining powers of each of the parties. This nevertheless still places the burden back onto the purchaser after six months, this would non be helpful such as that which arose in the instances of Clegg and Jones. However commercial world dictates that there must be a clip as to when the marketer can satisfactorily see his merchandise as being sold.


Bernstein v Pamson Motors ( Golders Green ) Ltd [ 1987 ] 2 All E.R. 220

Clegg V Olle Andersson [ 2003 ] EWCA Civ 320, [ 2003 ] 2 Lloyd ‘s Rep. 32

Hardy v. Hillerns [ 1923 ] 2 K.B. 490

Jones V Callagher [ 2004 ] EWCA Civ 10 [ 2005 ] 1 Lloyd’s Rep 377 ( CA ( Civ Div ) )

Legislative acts

Sale of Goods Act 1979

Sale and Supply of Goods to Consumers Regulations 2002

Journal Articles

Dehn G & A ; Cranston R, ( 1990 ) “The Right to Reject” , Journal of Business Law July 346-350

Bradgate R, ( 2004 ) “Remedying The Unfit Fitted Kitchen” , Law Quarterly Review 120 ( Oct ) 558-563

Stoljar ( 1958 ) , “The Doctrine of Acceptance in Gross saless ” 1 Modern Law Review 483, at 495

Singleton S, ( 2003 ) “In Focus – New Regulations On Sale and Supply of Goods to Consumers” , Consumer Law Today 26/1 ( 9 )


Howells G, ( 2005 ) “Consumer Protection Law” , Second Edition, Aldershot-Ashgate

Lowe R, ( 2004 ) “Consumer Law and Practice” Sixth Edition, London Sweet and Maxwell

Macleod J, ( 2002 ) “Consumer Gross saless Law Associating to the Consumer Gross saless and the Financing of Goods” , Cavendish


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